Dealer Terms, Warranty & Shipping Policy

This page applies exclusively to authorized Forte Distribution dealers.


Warranty

Forte Distribution provides warranty service for the following brands:

  • EverSolo
  • Zidoo
  • Luxsin Audio
  • Shanling
  • ONIX

Warranty Coverage

  • The standard warranty period is one (1) year from the date of purchase, unless otherwise specified.
  • Proof of purchase is required for all warranty claims.
  • Products will be repaired or replaced with a comparable product, at Forte Distribution’s discretion.

Warranty Shipping Responsibility

Shipping responsibility is determined by the product age from the date of purchase:

Under 2 Months

  • Forte Distribution covers shipping both ways within the continental United States only.
  • Shipping outside the continental U.S. is the dealer’s responsibility.

Over 2 Months and Up to 6 Months

  • The customer is responsible for shipping the product to Forte Distribution.
  • Forte Distribution covers return shipping within the continental United States only.
  • Shipping outside the continental U.S. is the dealer’s responsibility.

Over 6 Months and Up to 1 Year

  • The customer is responsible for shipping both ways.

Over 1 Year

  • Customers may send products to Forte Distribution for a repair and shipping estimate.

Shipping

Shipments may include mixed brands and products.

All drop-shipments incur a $30 surcharge.

Shipping charges apply to all orders under $2,500.