Complimentary Coast-to-Coast Delivery

We offer free standard shipping within the continental United States. Select items may ship to AK/HI/territories with surcharges (shown at checkout or quoted by support).

• Free Shipping Across the USA: Explore our diverse range of products without the added worry of shipping fees. Whether you’re nestled in the bustling cities or the serene countryside, we deliver right to your doorstep, absolutely free of charge.
• Prompt Dispatch Promise: We value your time as much as you do. Our commitment is to ship your cherished selections within one week of your order. Quick, efficient, and reliable – that’s how we like to keep things moving.
• 30-Day Return or Exchange Warranty: Your satisfaction is our priority. If any product arrives defective, you can return or exchange it within 30 days, hassle-free. We’re here to ensure that your experience is as flawless as the sound you enjoy. Please note that returns due to change of mind or unmet expectations are subject to a 20% restocking fee, while defective items are exempt.

Address Accuracy & Delivery Issues

Please verify your shipping address at checkout. We are not responsible for delays or losses caused by incorrect/incomplete addresses.

• Undeliverable or refused packages will be treated as a return and may incur:
  • Return shipping charges from the carrier, and
  • Deduction of our original outbound shipping cost (if shipped under free shipping), plus
  • If we process a cancellation before redelivery, the 6% pre‑shipment cancellation fee applies.

Damage/Loss in Transit

Inspect your package on arrival. Report visible damage or missing items to us within 48 hours (with photos/video) so we can file a claim and assist with replacement.

Changes & Cancellations (Before Shipping) — 6% fee

If you need to change or cancel an order before it ships, contact us ASAP. Approved cancellations are subject to a 6% fee to cover non‑refundable payment processing costs. Once an order has shipped, it cannot be cancelled; please refer to the Return & Refund Policy.

30‑Day Defective Return/Exchange

If a product arrives defective, you may return or exchange it within 30 days—see our Refund & Return Policy for instructions.

Change of Mind / Unmet Expectations: Returns for reasons other than defect (e.g., change of mind or unmet expectations) are subject to a 20% restocking fee. This fee helps cover inspection, repackaging, and administrative costs. Items that are defective or not functioning as intended are exempt from this fee.

Questions?
Email info@forte-distribution.com.