Got an issue with your gear? We’ve got you covered. Whether it’s a minor fix, a full diagnostic, or a major repair, our technicians will get your equipment back in top shape. Just fill out the form below before sending anything in—we’ll take it from there.

Once you’ve filled out the form, pack your gear securely and send it to the following address:

761 Green Hill Road
Madison, CT 06443
United States

How It Works

1. Fill Out the Service Form
   Before sending your product, please complete the Service & Repair Form below. This helps us assess the issue quickly and provide you with an accurate repair estimate.
2. Pack & Ship Your Product
   After sending out the form, carefully pack your product to prevent damage during shipping. We recommend using the original packaging when possible.
   OPTIONAL: If possible, please include a copy of your completed service form in the package, although it’s not required.
3. Diagnosis & Repair
   Our technicians will inspect your device and diagnose the issue. If additional repairs or parts are required beyond the initial estimate, we will contact you for approval before proceeding.
4. Return & Enjoy
   Once your product is repaired and tested, we’ll securely ship it back to you so you can get back to enjoying high-quality sound.

Important Notes

• Do not send any products without first completing the Service & Repair Form. This ensures we can track your request and streamline the process.
• Warranty repairs require proof of purchase. If applicable, please attach a copy when submitting the form.
• Customers are responsible for shipping costs to our service center unless otherwise stated.
• For out-of-warranty repairs, an estimate will be provided before any work is completed.

For any questions, feel free to contact our support team at service@forte-distribution.com.

Start your repair process now by filling out the form below.